Funeral Arranger, £13.01 per hour plus benefits, Part time 18.75 hours per week, Wednesday 12:45pm - 5pm, Thursday - Friday 9am - 5pm, Yeovil, BA20 1PE
Join our friendly team and help families say the perfect goodbye to loved ones. You don't need previous experience in the funeral industry to apply as we provide full training and ongoing support.
You'll benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.
What you'll do
* Build and maintain positive relationships with clients and the community
* Support our clients both in person and over the phone, arranging family visits and answering client questions
* Maintain a professional and comforting environment for our clients, including ensuring the funeral home is clean, safe, and welcoming
* Work with different digital systems and devices to accurately manage client documentation, funeral arrangements, and invoicing
* Support with manual handling of coffins and the deceased
* Update client management applications, entering accurate and timely information
This role would suit people who have
* Good communication skills, with the ability to clearly communicate with clients and colleagues
* The ability to confidently work with numbers and do basic calculations
* A keen eye for detail and accuracy, making sure regulatory policies and processes are always adhered to
* Good IT skills, with the ability to use a range of technology devices and systems
* A passion for delivering great service and building relationships
* High levels of empathy, discretion, and care
* The ability to carry out the physical elements of the role, such as moving coffins
Why Co-op?
You'll get a fantastic benefits package including 30% off Co-op branded products, 23 days holidays, a pension with up to 10% employer contributions, and access to our Employee Assistance Programme.
Building an inclusive work environment
We're actively building diverse teams and welcome applications from everyone. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs.
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