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Customer service advisor

Belfast
Jr United Kingdom
Customer service advisor
Posted: 4h ago
Offer description

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Are you someone with a wealth of life experience that could help navigate challenging situations? This could be resilience from raising a family or the life skills built from years of building relationships. If so, you have the transferable skills to succeed in a Customer Service Billing role with EE.

Join our Billing Team in Belfast and use your skills to make a difference. We need people to speak with customers over the phone about their accounts, listen to their needs, and work together to find the best outcomes.

We understand life is dynamic, and like most roles within EE, this opportunity offers flexibility. We support your success by allowing you to schedule your own breaks, bank time, and occasionally work from home.

What’s in it for you?

An excellent salary of £25,087.00

* Huge discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually.
* Online GP access 24/7 via telephone or video for you and your immediate family, fully funded by us.
* Market-leading paid carer’s leave—up to 2 weeks off—to support colleagues caring for family or friends who are disabled, ill, or elderly.
* Family Leave—equalized maternity, paternity, and adoption leave, offering 18 weeks of full pay and 8 weeks of half pay in the first year.
* Support for your career development. We’re passionate about developing our people and supporting your career goals.
* Volunteering days to give back to your community.
* Optional private healthcare and dental insurance to protect you and your family.

Along with a great team culture, meaningful support, and tailored training, we help you build a lasting career. What are you waiting for?

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