What you’ll be doing
as a Shift Control Room Operator
1. Monitoring alarms and system data across pumping stations, sewer networks, and treatment works.
2. Coordinating urgent field responses to prevent flooding and environmental harm.
3. Logging decisions, actions, and safety updates accurately and consistently.
4. Escalating high-risk incidents to the appropriate teams and managers.
5. Supporting colleagues during high workload periods and contributing to a smooth shift handover.
6. Using safety systems and emergency protocols to protect field staff.
Base location: Reading, Kemble Court, RG2 6AD
Working hours: 6-week rolling shift pattern with 12-hour day and night shifts, including weekends. Across the cycle, you’ll have both a full week and a full 2 weeks off, with annual leave built into the pattern.
What you should bring to the role
7. Experience working with SCADA systems.
8. Knowledge of pumping stations, wastewater treatment works, or network operations.
9. A proactive, methodical approach to managing high volumes of work.
10. Strong analytical skills with a good level of numeracy.
11. Ability to work under pressure and make sound decisions quickly.
12. Competence using IT systems, including Microsoft Office.
13. Operational experience with an understanding of quality management standards would be beneficial.
What’s in it for you?
This is your opportunity to be part of a team that makes a real difference every day. You’ll play a key role in protecting public health and the environment, while developing your skills in a fast-paced, mission-critical environment. For the right candidate, the shift pattern offers a unique opportunity to have two weeks off every six weeks.
14. Competitive salary up to £45,000 per annum, depending on skills and experience.
15. Performance-related pay plan directly linked to company performance measures and targets.
16. Generous Pension Scheme through AON.
17. Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.