IT Jobs Milton Keynes, England £28000 - £29000 per annum Permanent Apply Now
EPOS Field Support Maintenance Engineer
EPOS Field Support Maintenance Engineer
We currently have opportunities for experienced EPOS Installation / Field Engineers for positions across the UK.
Key Skills: EPOS Installation / Field Engineers, Chip & PIN devices, Data Cables, tablets, data installations, Cat 5e and Cat 6, Fibre
Salary Circa £28,000
Location: Milton Keynes / Northampton / Stevenage / Luton MK9 1LA
Looking for Engineers based around the M25 (Croydon North London Bedford areas )
As EPOS Installation / Field Engineer you must be happy to travel daily and at times stay away from home. The work is based on customers sites, all within Hospitality & Retail environments, and involves driving to various sites daily to perform the replacement, swap out or repair of customer IT devices. The work is scheduled for 5 days in any 7 and will involve working alternate weekends.
Typically calls will be scheduled between the hours of 7:00am and 21:30pm (8hr shift) with Some Night time Works Involved (Customer dependant). *Overtime, Company Van & Fuel Card, Screwfix Card, Velos credit Card, Provided*
Duties will include:
* Installation, refurbishment and maintenance of tills, Chip & PIN devices, Data Cables, tablets, digital menu boards, media screens, kitchen management systems, Wi-Fi and other industry related IT equipment
* Provide on-site swap out services ensuring adherence to Customer contract commitments
* Provide a professional approach to all customers and adhering to all onsite and local escalation procedures.
* Communicate with clients to determine needs and explain complex issues
* Ensure the process and procedures for all parts whether broken, needing repair, or returning are strictly followed.
* Carry out any project support and installation work as required
* Support colleagues where necessary at Head Office and in the field ensuring quality criteria is maintained at all times.
* Ensure you comply with all Health and Safety processes and procedures necessary to the role and, especially whilst on customer sites.
* Provide a full and exact installation service in line with current and Client specifications
* Carrying out site surveys and audits
* Complete documentation and reports in a timely manner for review
The successful candidate will:
* Be a self- Motivated with a positive attitude and the ability to ‘get the job done’
* Have a minimum of 3 years’ experience of Epos installations ideally within the Retail and Hospitality industry
* Experience and knowledge of data installations (specifically Cat 5e and Cat 6, Fibre )
* Have experience of configuration and commissioning of IT equipment
* Have experience of cable Fault finding on IT equipment
* Be computer literate
* Excellent communication skills, the role will involve working alongside other Engineers and liaising with the Client
* Have the ability to remain calm and professional at all times in what can be on occasions a stressful environment
* Possess excellent organisational skills in a multi-tasking environment
* Able to work efficiently and complete all relevant documentation accurately
* Take ownership and assume responsibility
* Full UK Driving Licence
H S Qualifications
* ECS (Ideally)
* CSCS (is a minimum requirement)
* 1 Day citb Health & Safety Awareness classroom course (within the last 2yrs )