Right Now Group are currently seeking a proactive and detail-oriented Service Delivery / Logistics Administrator to join our team in a part-time, ongoing temp capacity. This hybrid role is perfect for someone with a background in service delivery, logistics coordination, or administrative operations.
Responsibilities:
* Coordinate and schedule pickups, collections, and transfers in line with client Service Agreements and SLAs
* Act as the primary point of contact for client enquiries: communicate timelines, update order statuses, and manage acknowledgements
* Liaise with carriers, subcontractors, and internal teams to ensure smooth execution of services
* Identify and resolve logistics issues or delays proactively
* Maintain order data in ERP systems and task tracking tools (e.g., ClickUp)
* Manage freight costs, prepare shipping documentation, and approve related invoices
* Review work orders to ensure clarity and actionable instructions for the operations team
* Generate operational reports and support internal/external business reviews
* Raise purchase orders for suppliers as needed
* Collaborate closely with Client Success and Program Management teams to meet SLAs
Working Pattern (Flexible Options):
3 full days per week (Mon, Wed, Fri - 8 hours/day)
OR
5 shorter days per week (Mon-Fri - 5 hours/day)
Ideally covering the latter part of the day
Hourly Rate:
£13.00
Key Requirements:
* Proven experience in a logistics, service delivery, or administrative support role
* Strong organisational and communication skills
* Comfortable using ERP/order management tools and collaboration software
* Ability to travel to the Slough office regularly (2-3 days per week)
Proactive and problem-solving mindset
Desirable (but not essential):
* Knowledge of German and/or Dutch languages
* Experience using ClickUp or similar workflow tracking tools
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