Crown is one of the world’s largest material handling companies with a reputation for award-winning product design, advanced engineering & technology, as well as superior after-sales service. For 80 years, Crown’s business philosophy has utilised vertically integrated processes to design, manufacture, and distribute forward-thinking, innovative solutions that improve customers’ productivity and operating efficiency. Crown produces a broad range of forklifts, batteries and chargers as well as automation solutions and fleet management technologies, and warehouse solutions products and design services. Since its founding in 1945, the family-owned company has placed the customer at the heart of its business. This commitment is reflected in its brand promise: “When every minute matters, customers can count on Crown to keep their businesses moving.” Answer and process incoming parts requests from all UK branches. - Pull orders, receive, and put away stock. - Order parts and develop relationships with Crown Parts Centre and outside vendors. - Enhance branch satisfaction with parts support and by responding to branch concerns/requests. - Maintain direct contact with all branch parts coordinators/ administrators. - Process paperwork. - Inventory control to include cycle counts of stockroom. Essential Skills: - GCSEs or equivalent - Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills - Parts or inventory control experience and lift truck industry experience preferred - Working knowledge of Microsoft Office (including Excel and Word), Parts and Service manuals, Internet) Ordering software. - Ability to follow instructions given in written, oral or diagram form. - Ability to problem solve and find alternative solutions with regards to long lead times from suppliers. - Flexibility to work as part of a team and as an individual. Desirable Skills: - Knowledge of Baan software or equivalent package Hours of Work: Monday to Thursday – 08:00am to 16:30pm (with 1 hour unpaid for lunch) Friday – 08:00am to 4:00pm (with 1 hour unpaid for lunch) Salary: Dependent on experience Holidays: 25 days holiday. At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. In fact, throughout Crown’s history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have travelled their career paths with them. From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward. In addition to financial remuneration and participation, we our offer our employees various social benefits including but not limited to: Company pension plan. 25 days annual leave plus bank holidays. Excellent discount scheme with access to the best perks from some of the UK’s biggest brands. Tell Us Health. Please contact us via our website at: Crown Lift Trucks Ltd Karen Callander Rutherford Road Basingstoke RG24 8PD www.crown.com If you have any further queries regarding this job, please do not hesitate to contact the Recruitment Team at Crown Lift Trucks Ltd on 01256 300211 or via uk.recruitment@crown.com