Retail Catering Supervisor
Location: Whipsnade Zoo
Salary: £13.71 per hour
Contract: Permanent, 30 hours per week, 5 out of 7 days per week (including weekends)
What can we offer you:
A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
Generous annual leave allowance
Paid overtime opportunities including evening work
Free staff meals whilst at work.
Free on-site staff parking.
Access to Compass Group company perks & benefits.
Perks for Works discounts and promotions
Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
On-site F&B discounts.
No shortage of delicious food
About the Role:
As a Retail Catering Supervisor, you'll play a key role in delivering an exceptional food and beverage experience for our visitors at one of the UK's most iconic visitor attractions. Working within Compass Group UK & Ireland, you'll help lead frontline teams across a variety of busy catering outlets, ensuring high standards, great service, and smooth day-to-day operations.
This is a hands-on role, ideal for someone who thrives in a fast-paced environment and enjoys leading people on the floor
Key Responsibilities:
Supporting the management team in the day-to-day operation of multiple catering outlets
Supervising, motivating, and supporting team members during service
Ensuring excellent customer service standards are consistently delivered
Managing opening and closing procedures, cash handling, and basic stock controls
Maintaining high standards of food safety, health & safety, and cleanliness
About You:
Previous experience in a supervisory or team leader role within high volume catering
A confident communicator who leads by example
Strong organisational skills with the ability to manage busy service periods
A customer-focused mindset with attention to detail
Flexibility to work weekends, bank holidays, and peak trading periods
About Us:
Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.
Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.
We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme.
Job Reference: com/0406/93179001/52811662/BU #RA Venues
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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