Dispensing Optician - Head Office Based Role - Luxury Eyewear E-commerce - Bury
Zest Optical are working in partnership with one of the UK's leading independent online retailers of luxury sunglasses and prescription eyewear to recruit a qualified Dispensing Optician for their head office in Bury.
This is a unique opportunity to apply your in-store dispensing experience in a fresh, office-based role focused on customer care, innovation, and digital retail growth.
Job Type:
Permanent, Ideally Full Time, Minimum 30 Hours Per Week
Location:
Office-based in Bury, Greater Manchester
Dispensing Optician - Role Overview
As a Dispensing Optician, you'll lead the prescription eyewear experience across a high-performing e-commerce platform, supporting customers, developing internal training, and helping to drive service and product innovation.
Key Responsibilities
* Respond to prescription-related customer queries via digital communication channels
* Provide tailored product recommendations for complex prescriptions
* Deliver ongoing training and support for the customer service team
* Refine internal dispensing processes for better efficiency and accuracy
* Ensure website content related to prescriptions is accurate and up to date
* Support expansion of prescription services and product range
* Offer technical insights for marketing campaigns focused on prescription eyewear
About the Business
* 20+ years of success as a top-rated luxury online eyewear retailer
* Over 23,000 5-star reviews on Trustpilot
* Head office includes modern workspace, Optical Glazing Lab, and fulfilment centre
* Known for combining quality, service, and a passion for premium eyewear
What We're Looking For
* GOC Registered Dispensing Optician
* Strong commercial awareness and a customer-first mindset
* Comfortable using digital systems and communication tools
* Excellent collaboration and communication skills
* Passion for innovation and service development in optical retail
What's On Offer
* Salary: £32,000 to £35,000 per year + performance-related bonus
* Working Hours: 30-37.5 hours per week
* Weekend Commitment: 1-2 Saturdays per month (9am-3:30pm) - potential for more as overtime
* Annual Leave: 26 days + bank holidays
* Professional Fees: GOC and ABDO fees paid
* Staff Discount: Generous discount on luxury eyewear products
* Office Working: Work from head office location, surrounded by a highly experienced, close-knit team
If you're a Dispensing Optician looking for a forward-thinking role outside of traditional practice, this is your chance to join a forward thinking, customer focused eyewear business.
Apply now or contact Kieran Lindley at Zest Optical to find out more. #J-18808-Ljbffr