Overview
Regional Operations Manager (Water Production)
Yorkshire Water is hiring to strengthen the Water Production - Water Service Delivery team. This permanent, full-time role (37 hours per week, Monday – Friday) leads a team of Water Production managers and is responsible for driving business performance to ensure the safe, compliant and efficient collection and production of water, while delivering first-class asset and operational management across Water Production assets.
We offer a competitive salary (up to £74,771 depending on experience) plus an annual incentive bonus (up to 15% of salary) and a comprehensive benefits package. Location across your area in Yorkshire.
Do you have the leadership, health and safety focus, regulatory compliance experience and financial understanding to help us deliver safe, reliable water and protect the environment?
Responsibilities
* Lead the team to deliver excellent performance by setting clear and effective expectations linked to business targets.
* Work with the Water Production management team to connect individual performance to departmental objectives and strategy.
* Demonstrate exemplary health, safety and wellbeing practices, manage team safety audits, actions, process safety, training compliance and adherence to PSG01.
* Ensure compliance with regulatory and quality assurance requirements through effective planning, monitoring, control, operation and optimisation; manage strategic risks and update the company risk register (4Risk).
* Ensure proactive and reactive activity on the water production asset base aligns with Above Ground Maintenance (AGM) principles and all YW Health and Safety policies.
* Manage incidents to minimise compliance impact, restore service quickly, and develop robust mitigation plans.
* Lead service or asset escalation to maintain high service levels during extreme weather, major asset failure or environmental impact.
* Investigate incidents and events (safety, water quality, environmental) and share key learnings with the wider business.
* Support the Head of Water Production as part of the Water Production Leadership Team to deliver strategy and direction.
* Build and maintain strong relationships with internal and external stakeholders.
* Drive performance from assets to deliver service and performance aligned with achieving our commitments.
* Participate in a regional standby rota (Bronze level).
Qualifications & requirements
* Detailed working knowledge of an operational environment in the utilities sector, preferably water.
* Experience leading a remote team with a track record of sustainable performance against challenging targets.
* Ability to work in a team and on own initiative.
* Experience of supporting and embedding change, and influencing culture and behaviours.
* Experience of Health and Safety management processes and systems.
* Excellent communication skills across all levels, including senior leaders and the Executive team.
* Ability to understand how a role fits within a business plan and to deliver outputs efficiently.
* Develops and maintains effective internal and external relationships; demonstrates Yorkshire Water values and behaviours.
* Budget and P&L management experience.
You will also benefit from having
* Experience in a regulatory environment; elements of raw water, water treatment or maintenance operations are a plus.
* Experience in water or wastewater sectors or broader utilities, process or manufacturing industries.
* Understanding of water operational structures and processes.
* Understanding of regulatory requirements and measures for WASCs.
* Experience in setting up new functions and teams covering process, systems and people.
* Degree or equivalent in Science or Engineering preferred.
* Understanding of regulatory frameworks including Ofwat, DWI and EA; knowledge of Reservoirs Act (1975) is helpful.
We operate 24/7 and support flexible working patterns and job-share options where possible. You may need to spend time on an operational site as part of the role to work closely with the management team.
How to apply and other information
Do we sound like your cup of tea? If you have experience in a regulatory environment with some elements of raw water, water treatment or maintenance operations and want to help deliver great service while protecting the environment, apply today to learn what a career with Yorkshire Water can offer you.
If successful, you will undergo pre-employment checks, including a Basic Disclosure through a third-party, and depending on the role, security vetting (Counter Terrorist Check or Security Check). All roles are subject to a medical questionnaire, with further medicals if required.
We are committed to accessibility in our recruitment process. If you require adjustments or have accessibility needs, please indicate this in your application so we can discuss reasonable accommodations.
Note: Yorkshire Water reserve the right to close this position before the published closing date if needed; please apply promptly.
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