Description
Job Title: Credit Controller
Location: Runcorn
Salary: Competitive
Working Pattern: Monday to Friday –, hour per week
About Us:
At Phoenix Medical Supplies, we pride ourselves on delivering top class, business relevant solutions to the UK healthcare industry. Join us and be a part of a team that really makes a difference. We are currently seeking a Credit Controller to liaise with our customers within a given region. The role will involve overseeing payment collections, as well as ongoing adherence to the relevant policies and procedures.
Key Responsibilities:
1. Making sure that customers adhere to the terms of credit
2. Identify problem accounts
3. To follow processes as outlined by team leader
4. To preserve goodwill with customers showing dignity and empathy as required
5. To deal with high volume ledger
6. Liaise with other departments by both email and telephone to ensure prompt resolution of queries
7. To ensure that cash is allocated correctly and in a timely manner
8. Reconcile transactions and balances to maintain accurate accounts
9. To attend ad hoc meeting both internal and external where deemed necessary
10. To achieve section targets as outlined by team leader
11. To complete internal core and advanced skill modules
12. To complete Ad Hoc Reports as requested by team leader
13. Create and distribute Ad Hoc Customer reports as required
14. To be instrumental in achieving section targets
15. To report any areas of concern to team leader
What We’re Looking For:
16. Minimum 2 years of experience within credit control
17. Strong communication and interpersonal skills
18. Excellent negotiation and problem solving skills
19. Have proven track record in reducing DSO
20. Good Microsoft office skills
21. Experience of dealing with high volume accounts
What We Offer:
22. 25 days (pro rata) annual leave plus bank holidays, increasing with length of service
23. Medicash – a health cash plan to support everyday healthcare costs ( eyecare, prescriptions)
24. iTrent Financial Wellbeing – an app to help manage and access your pay flexibly
25. High street discounts and offers
26. Employee Assistance Programme (EAP)
27. Contributory Pension Scheme
28. Fully funded accredited training programmes through the Apprenticeship Scheme
INDPMS