Our client, a reputable dealership in Haywards Heath, West Sussex, is seeking an experienced Aftersales Manager to lead their busy aftersales department.
This Aftersales Manager position offers an excellent opportunity for a motivated automotive professional to drive operational efficiency, enhance customer service standards, and progress within a recognised dealership. This Aftersales Manager position is ideal for someone with strong leadership skills and a passion for delivering outstanding aftersales experiences.
Benefits:
Competitive basic salary of £40,000 per annum
Uncapped earning potential with an achievable £20,000 OTE through performance-based incentives
Monday to Friday hours, from 8am to 6pm
Supportive working environment with continuous development and training opportunities
Opportunity to manage and develop a dedicated team within a reputable dealership
Clear career progression prospects in the automotive industryDuties:
Manage the daily operations of the Aftersales Manager department to ensure smooth workflow
Lead and motivate the aftersales team to meet and exceed targets, maintaining high standards of customer service
Oversee workshop capacity and team performance, managing up to eight ramps efficiently
Implement effective service processes to maximise revenue and improve customer satisfaction levels
Maintain positive relationships with manufacturers and parts suppliers to ensure parts availability and quality
Monitor departmental performance and prepare reports for senior managementRequirements:
Proven track record as an Aftersales Manager or Service Manager within the motor trade
Strong leadership and team management skills essential
Excellent organisational and communication skills
Experience with Kerridge or similar dealership management systems
Ability to work under pressure and consistently meet targets
Full UK driving licence
Passion for delivering high-quality aftersales serviceIf you are ambitious and ready to take your career forward in the role of Aftersales Manager, we want to hear from you. Find out more about this fantastic opportunity today.
Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Haywards Heath and West Sussex, today to discover more about this fantastic opportunity.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today