Job Title
Clinical Application Specialist (Monitoring Analytics) - London
Job Description
In this role, you have the opportunity to promote Philips Healthcare products & systems. In addition, the Applications Specialist ensures that customers (e.g. end-users, technicians, operators) are properly trained to optimally use the equipment delivered, installed and handed over by Philips Healthcare and maximizing customer satisfaction.
This position will be field-based (in a home-office set-up), for frequent travel throughout Central Southern England & London.
Responsibilities:
* Promote Philips Healthcare solutions through customer visits, demos, seminars, and trade shows.
* Collaborate with account teams to meet targets and support new product launches.
* Deliver high-quality application training, including initial, upgrade, and refresher sessions, ensuring optimal equipment use.
* Develop training schedules with customers and provide follow-up support to maintain satisfaction.
* Conduct regular customer visits for feedback and report challenges in equipment usage.
* Ensure compliance with safety standards, health regulations, and company quality policies.
* Support sales teams during acquisition and stay updated on clinical and operational developments.
* Collect and report on customer feedback regarding quality standards and complete assigned regulatory training.
You are a part of the Clinical Services team for Hospital and Ambulance Monitoring (H&AM). You will be closely working with Account Managers and Product Managers to achieve the result of the modality and maximize customer satisfaction.
You are reporting directly to the Clinical Application Lead.
In this role, you should have the following skills and experience:
* Degree level education or equivalent
* Knowledge and experience of Monitoring products
* Minimum of 4 years’ experience in clinical field using patient monitoring devices.
* Fluent in English, verbal and written in addition to local language
* Experience/Qualification in Teaching/Training
* Good IT skills
* Flexibility and willingness to travel frequently in the allocated territory and sometimes throughout the UK, with a valid driving license (a must have).
Equal opportunities
Philips are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Should you require any reasonable adjustments to enable your participation in the interview process, please advise us of this in your application.
We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities. Furthermore, Philips University is available to all employees for learning and development opportunities.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.
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