Regional Responsibilities: The primary objective of the Security & Loss Prevention Coordinator is to ensure the loss prevention aspects and safeguard the customer experience as per company policies. The role is cross‑functional and requires deep collaboration and influencing ability with stakeholders. The role would also entail regional level engagement and involvement in ensuring operational excellence along with ops‑level execution and close coordination with cross‑functional teams. Encourage and promote loss prevention within the workforce exercising integrity and ethical methods. The role would also necessitate assisting the reporting manager in day‑to‑day activities, planning, sourcing and executing the process and procedure. The security coordinator will work together to ensure and maintain high quality and timely support to the operations of the organization.
Process Improvement & Loss Prevention Program Management: Process review & necessary improvement. Cross‑functional collaboration with ops and cross‑functional teams. Weekly review of the loss level matrices. Effectively partner with operations and support functions in evaluating current and future business processes and initiatives. Serve as a member of a coordinated team of loss prevention executives in relentlessly pursuing improvements to company‑wide loss prevention program efforts.
Audits: Keeping the plans and SOPs updated, periodic check of documentation. Perform interior and exterior loss prevention compliance related to the site, being alert to and responding to any security or loss prevention issues noted. Process review and necessary improvements.
Loss Prevention Analysis: Quick completion investigation and submission of reports. Liaise and cooperate with law enforcement and industry bodies to support Amazon interests. Close follow up on various loss buckets and deriving mechanism to control the shrink. Effectively address safety and security incidents including potential and actual workplace violence incidents as per policy as well as conducting testing of the incident response plans. Enhance, track, and report on metrics, which are key performance indicators. Coordinate with various support teams such as the Worldwide Operations Security Team, IT Security as and when needed. Weekly call with respective L3/Ops to inform weekly planning and plan of what work completed and what are pending. Assisting with investigations of internal and external theft or fraud and conducting interviews. Ensuring that you understand, align performance and actions with, and can clearly articulate the vision and values of the organization and their department.
Process checks: Enhancing, tracking, and reporting on key performance‑indicating metrics, allowing for performance improvements so that the desired outcomes are achieved to plan and in a timely manner. Ensure random process check related audit are timely carried out on a daily/weekly basis and ensue the tight control on processes.
Reports: Daily, weekly and monthly reports. Reports and follow ups of suspected movements/process violation related to the site.
Basic Qualifications
* Graduation with minimum 2‑3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory. University degree level or equivalent through experience and professional certification.
* Minimum of 3‑5 years in law enforcement or security‑related profession.
* Extensive and up to date knowledge of security equipment and technology.
* Experience in managing or coordinating security investigations of complex nature.
* Knowledge of information security processes and systems.
* Experience in security auditing.
* Exposure to MNC culture and dynamics.
Preferred Qualifications
Loss Prevention Experience Investigation/Security related Certifications. Emergency Response / Crisis Management Training & Development.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
J-18808-Ljbffr