FGH Business Centre 66-70 Vicar Ln, Bradford BD1 5AJ
Hybrid flexibility: 2 office days per week
About The Role
To support the business in the management of fraud prevention through investigation, operational, and analytical tasks and support the credit risk team through ownership and overhaul of the management information.
Accountabilities
* Take ownership of existing reporting across the credit risk team.
* Identify and investigate emerging fraud trends, risks, and opportunities and present findings to stakeholders.
* Define and develop new reports to meet business needs.
* Identify and implement continuous improvement initiatives to increase efficiency, resolve issues and/or improve business performance.
* Develop into a SME of fraud operational processes and be on hand to help with processes in busy periods.
* Eager to learn and willing to take on tasks outside of usual responsibilities.
* To be committed to good outcomes for customers at all times.
* To comply with FCA regulations, where applicable.
* Demonstrate behaviours in line with our Company values.
* Ensure compliance with all applicable UK and local regulations, Company Policies and FCA Conduct Rules.
About You
* Educated to Degree Level or equivalent; preferably in a numerate discipline.
* Competent in Microsoft Office programmes.
* Good written and verbal communication skills.
* Competent in analytical techniques.
* Able to keep a customer focus throughout projects.
* Able to independently find and recommend areas for improvement.
* Able to communicate results from projects concisely and present recommendations after analysis.
* Able to plan and prioritise projects and adapt to changes.
* Worked in a group or team to deliver a project.
* Maths and English grade C or above, or equivalent.
* Ability to work under pressure to tight deadlines with high levels of accuracy.
* Eager to learn and able to identify areas for self‑improvement.
* Able to commute to Bradford city centre.
ABOUT US: FGH
For over 100 years, Freemans has been at the forefront of home shopping, delivering quality products and exceptional service. We’ve accepted the challenge to transform our business into a modern, digital‑first retailer.
With a rich heritage and an eye on the future, we are a forward‑thinking, tech‑driven online retail business, making fabulous fashion and stylish homewares accessible and affordable for everyone.
Based in West Yorkshire and part of the OTTO group one of the world’s largest online retail organisations, Freemans Grattan Holdings (FGH) is the home of familiar brands such as Freemans, Grattan, Kaleidoscope, and Curvissa.
What We Offer You
FLEXIBILITY
We offer hybrid working to help you achieve a healthy work life balance. Our full time head office colleagues work a minimum of 2 days per week in the office, allowing the perfect balance between collaborative in‑person team work and the flexibility to work from home.
TRAINING & DEVELOPMENT
Turning your job into a career is a real passion for us and our development programmes will enable you to grow in role.
We offer clear career pathways that will show you the way, outlining the skills, behaviours and knowledge needed to perform at the next step.
We invest in our colleagues, giving them all the opportunity to progress. Our inspired leadership programme is aimed at equipping our future leaders to coach, develop, manage change and maintain situational awareness.
INCLUSIVITY
As a business, we depend on a fusion of identities, characteristics, backgrounds, and cultures to fully appreciate our people and our customers. Freemans has a long‑standing commitment to ensuring fairness and balance.
Our company is an inclusive organisation where everybody can make the most of their talent and abilities. Our pay, reward, and progression approach is based solely on fairness and merit.
Benefits
We firmly believe that we should reward our brilliant people with extensive benefits to help them stay healthy, relax and re‑energise, have fun, manage the day‑to‑day and plan for the future. Here are just some of our great benefits:
* Competitive salaries and annual bonus scheme
* 33 days holiday
* Healthcare cash plan
* Competitive pension scheme
* Life assurance
* Paid paternity and maternity leave
* Incredible staff discounts
* Subsidised Canteen
Ready to apply?
If you’re excited about this opportunity and want to join FGH, click apply now to send us your application.
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