Administrator
Location: Bradley Stoke, Bristol
Hours: Full Time Monday to Friday
Salary: £25,000 - £25,500 per annum
Our client is looking for an Order Processing Administrator to join their mission in delivering a first-class customer experience.
Working closely with the Sales and Production teams, you will ensure customer order requirements are met and deadlines are achieved.
Key Responsibilities of an Administrator
* Corresponding with customers by telephone and email.
* Inputting orders onto the internal business system (currently SAP).
* Monitor orders across the full order lifecycle.
* Ensure the timely delivery, despatch, and payment of orders.
* Verifying fulfilment provisions and processing credits.
* Booking transport for despatch.
* Maintenance of client databases.
* Ensure health and safety compliance.
Key Skills of an Administrator
* Experience working in a customer service focussed role.
* Microsoft Office Suite and SAP experience.
* Working knowledge of sales processes.
* Knowledge of ISO.
* Excellent customer service and problem-solving skills.
* Ability to build good working relationships.
* Ability to work in a fast-paced environment.
For more info please call Katie at First Base