The Company
Maison Margaux, a fast-growing luxury British homeware brand, offering the rental of beautiful linens, tableware, cutlery, and glassware for a diverse range of weddings and events, accommodating gatherings from 20 people up to 750.
Role Overview
As the Events Rentals Assistant Manager, you will play a key supporting role within the Rentals team, working closely with the Rentals Manager to ensure the smooth and efficient delivery of all rental events. This position involves a blend of administrative coordination, operational support, and client-facing responsibilities.
You will be instrumental in helping maintain day-to-day workflow, coordinating bookings and logistics, and serving as a key point of contact for clients to uphold our high service standards. Your contributions will help ensure each event runs seamlessly from planning through to execution
Key Responsibilities:
* Assist the Rentals Manager in managing daily operations, rental enquiries and stock management
* Liaise with clients from initial inquiry through to post-event follow-up, ensuring clear communication and a high standard of customer service
* Manage, develop, and support the training of rental team members
* Grow revenue from existing clients by maintaining strong, professional relationships and proactively identifying opportunities for repeat bookings
* Bring a creative eye to the curation of tablescape designs, that align with client visions and elevate the overall event aesthetic
* Assist with the preparation of client proposals, invoicing, and general administrative tasks
* Anticipate potential issues and respond proactively to last-minute changes or challenges
Requirements:
* Previous experience and passion in Events
* Strong leadership with the ability to motivate and engage teams
* Excellent interpersonal and communication skills with a client-focused approach
* Highly organised, with excellent attention to detail and the ability to prioritise effectively
* Proactive and resourceful, with a hands-on approach to problem-solving
* Proficient in administrative tasks such as Excel and Outlook
* Team player with a strong work ethic
What We Offer:
* Hybrid Working (1 or 2 days from home)
* The opportunity to be a part of an exciting and rapidly growing brand.
* Career progression opportunities for the right candidate who is driven and keen to grow in this field.
* 20 days annual leave; Holiday entitlement increases with years of service up to 30 days
* Employee discount.
* Fun working environment; social and charitable activities throughout the year.