Job Description:
The Role
As the Audit Resourcing Senior Manager KPE, your key accountabilities are as follows:
* Ensuring engagements are staffed and utilisation is optimised, driving a fair work allocation for staff while maintaining quality.
* Operating a clear escalation and resolution process understood by Audit and leadership.
* Delivering a forward planning process in line with Audit leadership's requirements.
* Managing the SOQM process related to engagement assignments with proper checks and documentation.
* Providing a cost-effective service through blended onshore/offshore workforce and technology.
* Collaborating with other KBS teams (e.g., Global Mobility, Talent Acquisition) for demand fulfillment.
* Providing accurate performance data for stakeholders to assess resourcing and performance metrics.
* Ensuring customer satisfaction by meeting operational requirements and delivering a positive colleague experience.
Performance Management
* Managing Resource Managers and overseeing team performance and recruitment.
* Focusing on service delivery outcomes, metrics, workload management, and promoting an inclusive culture aligned with KPMG values.
What you will bring to the role:
Skills and experience required:
* Strong understanding of Talent Deployment and operations in Audit or similar industry.
* Resilient, adaptable to change, and experienced in senior-level partnership and operational delivery.
* Excellent interpersonal skills, capable of interacting confidently across all levels and coaching team members.
* Ability to handle large volumes, lead in a high-performance environment, and adapt to changing priorities.
* Problem-solving skills with strategic influence and facilitation abilities.
* Discretion and ethical behaviour in handling confidential information.
* Resourcefulness and strong networking skills within audit, KBS, and wider firm.
* Proficiency in MS Office (Excel, PowerPoint, Word) and delivering data-driven insights to senior stakeholders.
Desirable:
* Experience in driving operational efficiencies and familiarity with process improvement methodologies.
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