Senior Implementation Consultant – Professional Services (corrugated box or folding carton industry)
Up to £105,000 + 10% Bonus + Package
📍 Department: Professional Services
👤 Reports to: Director, Professional Services
✈️ Travel: On-site & virtual support across multiple geographies
🛠️ Key Responsibilities
* 🔍 Lead end-to-end software implementations – including requirements gathering, solution configuration, process documentation, user training, testing, and go-live support.
* 🤝 Serve as a trusted advisor to customers, using deep product and packaging industry knowledge to drive value from my client’s software.
* 🧩 Collaborate cross-functionally with internal teams to support implementation success and broader organisational initiatives (e.g., sales support, process improvements).
* 🧑🏫 Mentor and coach junior team members to build internal capability.
* 📊 Maintain 80%+ utilisation across customer projects.
🎓 Qualifications
* 📦 5+ years' experience in the corrugated box or folding carton industry
* 💻 Proven experience implementing enterprise application software
* ✔️ Established proficiency with one or more of my client’s software solutions
* 🧾 Demonstrated success in a professional services or client-facing role
* 🎓 Bachelor’s degree required
💡 Skills & Competencies
* 👥 Strong team leadership and collaboration abilities
* 💬 Excellent communication skills – verbal, written, and presentation
* 🧠 Highly organized, proactive, and detail-oriented
* 🛠️ Proficient in Microsoft Word, Excel, and PowerPoint
* 🚀 Entrepreneurial mindset – thrives in dynamic, fast-paced environments
* 💼 Customer-centric, self-motivated, and eager to advance professionally