We are seeking a highly skilled Data Analytics & Business Intelligence Specialist to lead, develop and enhance data-driven insight across our Intellectual Property (IP) Services organisation. This role will be pivotal in strengthening our analytical capability, improving decision-making, and enabling operational excellence through trusted data, effective reporting, and robust analytics solutions. You will partner closely with business stakeholders, technology teams, and the Group Data & Analytics function to design, deliver and govern analytics initiatives that support performance, quality, forecasting, resource planning, customer delivery, and continuous improvement across our global IP Services. Role Type: 12 month Fixed Term Contract Key Responsibilities Analytics & Insight Delivery Own and drive end-to-end analytics initiatives, from scoping requirements to design, development, testing and deployment. Produce high-quality insights reporting / dashboards that support operational performance, forecasting, workforce planning, customer delivery, and strategic decision-making. Develop advanced dashboards, reports and models using Power BI, Alteryx, Sisense or equivalent BI tools. Carry out data exploration, trend analysis and root-cause analysis to identify opportunities to optimise processes and improve service performance. Data Management & Governance Support the establishment and ongoing management of data governance standards, including data quality, lineage, definitions and documentation. Work with technology and the Group Data & Analytics team to align IP Services data structures, models and repositories with enterprise standards. Maintain strong control of data accuracy, integrity and consistency across operational reporting environments. Stakeholder Engagement & Collaboration Work closely with operational leaders, technology teams, finance and other cross-functional partners to understand data needs and ensure solutions are fit for purpose. Act as the key analytics partner to the VP for Operational Delivery, providing insight that supports performance management, operational efficiency and organisational strategy. Translate business requirements into technical specifications and communicate analytical outputs in a clear and actionable manner. Project & Change Delivery Lead analytics and BI workstreams as part of broader transformation initiatives across IP Services. Manage timelines, priorities, risks and stakeholder expectations to ensure successful delivery of data projects. Promote adoption of BI solutions through training, guidance and continuous improvement of reporting assets. Skills & Experience Essential Proven experience in data analytics, business intelligence, or data engineering within a complex, multinational or service-delivery environment. High proficiency in BI tools such as Power BI, Alteryx, Sisense, Tableau or equivalent. Strong SQL skills and advanced knowledge of database structures, relational data modelling and ETL principles. Solid understanding of data governance frameworks, data quality management, and metadata standards. Demonstrated ability to manage diverse stakeholders, translate requirements, and influence decision-making at all levels. Strong project management capabilities with experience delivering analytics solutions end-to-end. Excellent analytical thinking, problem-solving skills and attention to detail. Desirable Experience in Intellectual Property Services, legal tech, professional services, or operational delivery environments. Familiarity with cloud platforms (Azure, AWS, GCP) and enterprise data warehouses. Exposure to automation tools and scripting languages (Python, R, etc.). Experience working in a federated or matrixed global organisation. Attributes & Mindset Curious, analytical mindset with a passion for improving business outcomes through data. Confident communicator able to simplify complex data stories for non-technical audiences. Proactive, self-driven, able to operate both independently and collaboratively. Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS. Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients. RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. RWS Values Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS. Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.