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At Nacro we see your future, whatever your past.
Are you looking for a role where you can make a difference to someone’s life? Are you a keen problem solver, and thrive on partnership working to ensure the best outcomes for our clients? Are you passionate about empowering people with a range of needs? If so, we would love to hear from you.
The role will oversee Nacro's delivery of our New Women in Safe Housing (WISH) Scheme. The WISH programme provides temporary accommodation for women with a history of street sleeping and who may need accommodation because of fleeing or surviving domestic abuse.
WISH accommodation aims to keep residents safe and supported through an in-reach, wrap-around & multi-agency support package. Women will be assisted to regain their independence, re-join their communities, and develop the necessary skills to live in freedom from fear.
The successful candidate will work in partnership with Manchester Women’s Aid to provide specialist support. You will lead a team of staff to deliver excellent services and outcomes for women.
You will represent Nacro in this service area and work with the area manager to grow and develop the service.
Key Responsibilities:
1. Lead, manage, develop, and motivate staff, including undertaking support and supervision and performance appraisals, to ensure their ability to perform roles and engage in their own personal development.
2. Plan and direct the activities of the team to ensure the delivery of a high-quality support and housing management service, meeting contractual and organisational objectives, targets, standards, and outcomes.
3. Oversee accommodation offers and placements, ensuring that applicants meet the service criteria and are issued with the correct tenure.
4. Ensure initial and ongoing assessments of service users are conducted, and support plans are devised and implemented to achieve satisfactory outcomes.
5. Record all activities and engagement with service users, conduct risk assessments, and take appropriate actions, including safety arrangements in line with Nacro guidelines.
6. Safeguard all women in the service by completing or overseeing DASH RISK assessments and escalating cases to public safety/safeguarding arrangements such as MAPPA, MARAC, and MASH.
Experience Required:
* Managing people, and providing intensive housing management and support services.
* Working with women with multiple and complex needs, including those who have experienced domestic abuse.
* Understanding of the current operating environment within the housing sector.
* Knowledge of compliance and quality frameworks for housing-related support and intensive housing management services.
* Knowledge and understanding of effective risk management and accommodation planning processes for people with a range of needs.
Travel is essential, and the role involves being part of the NW area on-call out-of-hours service. The post holder will be required to work on an on-call rota covering one week in 7, with the frequency subject to change based on business needs.*
The on-call allowance is: £15.42 weekdays and £30.84 weekends and bank holidays.
An Enhanced DBS check will be required for this role.
Please see the full list of Nacro’s benefits.
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