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Commercial events & front of house manager (785518)

Glasgow (Glasgow City)
University of Strathclyde
Front of house manager
£37,694 - £46,049 a year
Posted: 28 January
Offer description

Salary range: £37694 - £46049 FTE: 1 (35 hours/week) Contract type: Fixed Term (24 months) Closing date: 11/02/2026 The University of Strathclyde has a long history of working with industry to deliver strong business growth from access to research and innovation expertise. The latest major initiative continuing to deliver on this track record is through the National Manufacturing Institute Scotland (NMIS). As a magnet for innovation in advanced manufacturing, the National Manufacturing Institute Scotland (NMIS) group of specialist R&D centres, supports manufacturing, engineering and associated tech businesses of all sizes, to thrive domestically and internationally through accelerating productivity, embracing new digital technologies and achieving net-zero targets. We turn smart ideas into reality and deliver ground-breaking research. Coming from diverse backgrounds and disciplines, our passionate team works alongside industry, academia, and the public sector to solve problems, train the workforce of the future and generate the creative ideas that will transform manufacturing. Ultimately, we are growing the economy, developing a vibrant and skilled talent pool and helping create prosperous, sustainable communities. The Opportunity NMIS is seeking a dynamic Commercial Events & Front of House Manager to drive a new income stream from our state-of-the-art facilities and deliver a seamless visitor experience for the 7000 visitors that come through our doors every year. Since opening its flagship facility NMIS has welcomed nearly 10,000 visitors and hosted over 65 meetings and events for external bodies. As we mature as an organisation, we are now ready to commercialise our event and meeting spaces ensuring that we deliver a first-class experience for all visitors. This exciting new role will lead the front of house team, including hosts and reception staff, and oversee all aspects of venue management, external bookings, and client engagement. Reporting to the Head of Corporate and Marketing Communications, the postholder will lead the operational implementation and day-to-day management of venue and events services. You will work collaboratively with colleagues to shape and implement a strategy to monetise our spaces, assist with the developing appropriate processes and procedures and implementing necessary systems of work. You will also be responsible for managing stakeholder visits. Sitting within the NMIS Communications team, this post will play a key part in developing and delivering a professional, welcoming, and commercially effective front of house operation — balancing revenue generation with delivering an exceptional service. Informal enquiries about the post can be directed to Deborah Findlay, Head Of NMIS Corporate & Marketing Communication.

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