So, what will I be doing?
Are you looking for a career opportunity, somewhere you are valued and can work with a great team making amazing food products? Then look no further, come and join us at Yeo Valley,
As a People Services Assistant, you'll be joining our friendly, supportive and motivated People Services team based at our new office in Highbridge.
This is a great opportunity for a highly-organised individual to collaborate with our Co-owners, People Managers and site-based HR People Partners, using various modes of communication, across all of our sites. You’ll be an integral part in ensuring our Employee Lifecycle - from onboarding new starters, dealing with employee relations matters to processing leavers - is fully supported throughout.
We are a small, very busy team but we also have fun.
Key responsibilities include:
1. Using a ticketing system within our Shared Service Centre platform to manage all new starters, leavers, absence including Maternity and Paternity
2. Keeping all our co-owner records up to date, accurate, and ensuring best practise at all times
3. Providing HR advice and support to all our stakeholders, including our co-owners, People Managers and site-based HR Business Partners
4. Assisting with Employee Relation matters; sending out letters, note taking, ensuring our Policies are followed and being the first point of contact for all HR Administration across the business
5. Ensuring Welcome Back Meetings are held, recording information relating to absence and reporting to Sites
6. Liaising with on-site People Partners to ensure that all ER cases are on file and being managed effectively – assisting where required
Hours: 40 hours per week (These hours don't suit you? We'd still love to hear from you.)
Sounds interesting, what do I need?
The important things:
7. Demonstrable experience in a similar role, within an HR or Payroll team
8. Excellent communication skills
9. Experience of issuing employment contracts, dealing with contract changes including flexible working requests
10. Solutions focused and forward-thinking, seeking to drive improvements where needed
11. Strong IT skills – excellent knowledge of Microsoft Office is essential
12. Ability to manage own workload within agreed Service Level Agreements (SLA's)
13. Desire to maintain high levels of satisfaction from all of our stakeholders.
Even better if:
14. You have previous experience within a dairy or FMCG business
15. You’ve worked in a Shared Services environment before
16. You're familiar with a ticketing system such as Zendesk and you've used Application Tracking (ATS) recruitment software
17. You have understanding of various shift profiles – we are a 24/7 business
Why should I join the family?
We’re independent, British and proud to be making the highest quality yogurts, desserts and ice cream under the Yeo Valley brand and for many of the UK’s major retailers. Operating from four dairies and two logistics centres in Somerset and Devon, we employ over 1700 staff and produce more than 25% of the UK’s packaged yogurt.
We’re sure you don’t need convincing, but there’s a whole host of benefits that we offer including:
18. 33 days holiday (including bank holidays)
19. non-contributory pension scheme
20. annual bonus (as part of the Employee Benefit Trust, based on company performance for the year)
21. life cover
22. healthcare cash back plan
23. cycle to work scheme
24. subsidised Yeo Valley products and services
25. preferential rates with our partners
26. on-site gym
27. subsidised canteen
28. on site parking
29. learning and development opportunities; we’re committed to ensuring all of our employees have the chance to grow