Canopius Group in Manchester is seeking a Service Desk Analyst to provide Level 1 and Level 2 IT support services across all offices. Responsibilities include managing Service Desk calls, ticket logging, and ensuring high-quality customer service.
This hybrid role requires interaction with end-users both in-person and remotely, focusing on effective communication and timely issue resolution. Applicants should have a minimum of 12 months experience in IT support and a proactive approach to customer service.
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