Deputy Manager Community Complex Care
Location: Durham,
Salary: £30,000 - £45,000 (depending on experience)
Contract: Full-Time
Driving Licence: Essential
Are you an experienced and compassionate care professional looking for your next leadership opportunity? Our client is seeking a Deputy Manager to support the delivery of high-quality community complex care services across Durham, supporting individuals with complex needs, autism, mental health conditions, learning disabilities, and clinical care requirements.
Working closely with the Registered Manager, you will play a key role in leading teams, maintaining compliance, and ensuring positive outcomes for the people supported.
What You'll Do:
Support the Registered Manager with the day-to-day running of community-based care services
Support the Registered Manager in maintaining compliance with CQC regulations, Ofsted requirements (where applicable), and organisational policies and procedures
Lead, motivate, and support care teams to deliver high-quality, person-centred care
Promote positive behaviour support, autism-informed approaches, and safeguarding best practice
Oversee care plans, risk assessments, and the smooth onboarding of new care packages
Monitor service quality and support staff development through supervisions, appraisals, and competency checks
Participate in the on-call rota and deputise for the Registered Manager when required
Build positive relationships with families, healthcare professionals, commissioners, and external agencies
What We're Looking For:
Minimum 1-2 years' experience in a supervisory, senior, or management role within Health and Social Care
NVQ Level 3 in Health and Social Care as a minimum (Level 5 desirable or willingness to work towards)
Experience supporting individuals with autism, learning disabilities, mental health needs, and/or complex care requirements
Good understanding of CQC regulations, safeguarding, and person-centred care
Full UK driving licence and access to a vehicle
Strong communication, leadership, and organisational skills
Patience, resilience, and a genuine passion for delivering outstanding care and support
This is an excellent opportunity to join a dedicated team, make a meaningful impact in the lives of vulnerable individuals, and develop your leadership career within a growing community complex care service.
Apply now to take the next step in your care management career!
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