Contracts Manager Vacancy
Bournemouth
Location: Travel to Bournemouth and surrounding areas, other customer sites as necessary with frequent contact at Head Office in Wokingham
Salary: Total package circa £30,000 per annum. Company vehicle or mileage allowance, commission opportunities, on target revenue bonus.
Hours: 37.5 hours per week at times required to service customer sites
Job Type: Permanent
Company: Rapid Commercial Cleaning Services Ltd
We are:
Rapid Clean is a leading commercial cleaning company, committed to providing over 400 customers with an excellent cleaning service at a competitive price. Established in 1999, we provide a professional, fully comprehensive cleaning provision across Southern England in sectors that include schools, offices, medical and leisure facilities.
Despite our fast growth, we still care about every customer, every contract and every member of staff. We pride ourselves on our attention to detail and delivery of a thorough, reliable high-quality service.
Why work for us:
Take a look at our website to find out
The role:
Reporting to one of our Operations Managers, you will be responsible for the site management and smooth running of around 30 – 40 customer sites in and around London and surrounding areas. This will involve the ongoing management of approximately part-time cleaning staff, the recruitment and training of new staff where required and carrying out regular quality audits with each customer. You will be responsible forensuring the highest level of cleaning standards and customer and staff satisfaction is maintained through excellent customer service.
What you'll do:
* Performing regular site audits with customers
* Maintaining regular customer contact and ensuring continuous customer satisfaction
* Ensuring highest standards of cleanliness are maintained at all customer sites
* Recruitment and management of cleaning staff
* Ensuring health and safety standards are maintained at all times
* Maintaining regular contact with site teams to ensure awareness of site-specific requirements
* Planning, facilitating and monitoring ongoing training for site operatives
* Providing feedback on performance and to take responsibility for managing issues that may arise
* Ensuring sufficient amounts of cleaning equipment, materials and consumables on site
* Ensuring customer sites are fully manned including absence and holiday cover
* Submitting fortnightly pay-sheets, other administration such as holiday forms and carry out payroll tasks
* Carrying out any other duties that are required as directed by the Operations Manager
* Attending regular meetings with the Operations Manager and Operations Director at our head office in Wokingham
You are:
* Someone who has a "hands-on" attitude and has a balance of personnel management skills and business sense, in order to ensure operational success
- Pro-active, logical and forward thinking
* Flexible on working times
* Knowledgeable of the cleaning industry
* Someone with a strong desire to succeed and promote a high level of customer service
* Self-motivated
* Someone with excellent communication skills
* Able to take full responsibility for tasks
* Someone who manage teams in a supportive manner
What you'll need:
- Experience in the cleaning sector (essential)
* Experience managing a team
* A valid UK driver's license, satisfactory references and right to work in the UK
What we'll give you:
* A company vehicle or mileage allowance
* A company mobile phone
* A company iPad
* The opportunity to earn commission on new customer consumable orders
* Monthly bonuses, depending on level of area revenue
* Up to 27 days annual leave (depending on length of service)
* A NEST pension scheme
* Opportunities for continued personal development
* Company social events
* Employee perks and rewards
* An inclusive, equal opportunities workplace where diversity is valued and everyone is welcome
How to Apply:
Applications are accepted only if accompanied with a CV. Although we would like to contact each applicant individually, unfortunately we are not always able to do so due to high levels of interest. Therefore, if we do not make contact with you within 2 weeks, your application for this particular role is not successful.
Job Type: Full-time
Pay: Up to £30,000.00 per year
Benefits:
* Additional leave
* Casual dress
* Company car
* Company events
* Company pension
* Flexitime
* Work from home
Work Location: In person