Job Title: Business Support Administrator
Location:
Clevedon, North Somerset, United Kingdom
Employment Type:
Full Time, On-site, Permanent
About Us:
Hydro International, a CRH Company, is a global leader in water management solutions with over 40 years of engineering excellence. We support municipal, industrial, and construction customers to improve water processes, enhance operational efficiency, and reduce environmental impact. Operating in over 40 countries through a network of 80+ distribution partners, we are part of CRH Infrastructure Products, leading in innovation, sustainability, and safety in the water sector.
Competence & Qualifications:
* Confident and professional in conducting receptionist duties and customer support inquiries, including answering calls and greeting visitors.
* Previous administrative experience is essential.
* Proficiency in Microsoft Office suite.
* Health and Safety awareness.
* Engineering office experience and Facility Management experience are desirable.
Key Duties:
* Provide administrative support to DIA staff, including those at other offices.
* Answer incoming switchboard calls professionally.
* Greet visitors courteously.
* Maintain office supplies, including photocopier, printer, and franking machine supplies.
* Ensure provision of refreshments and groceries as required.
* Maintain office stationery stocks.
* Monitor and report on the lone worker system weekly to the Health and Safety Manager.
* Arrange travel for staff as needed.
* Handle post and courier arrangements.
* Prepare promotional and training materials.
* Support bidding processes.
* Assist management with monthly reports.
* Book training sessions and generate reports.
* Maintain vehicle database and mileage sheets.
* Manage lifejacket servicing and PPE stock.
* Support induction of new staff.
* Update project tracking systems and contractor timesheets.
* Handle inquiries via phone, web, and email, understanding engineering principles and relevant legislation.
* Perform duties in accordance with relevant legislation, including Health and Safety at Work Act, ISO 45001, BS EN ISO 9001, and 14001.
* Perform other duties as reasonably required.
What We Offer:
* Company pension scheme
* 2x life assurance
* Minimum 25 days annual leave plus bank holidays
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