Our Commercial Enterprise Unit are looking for a new Client Handler to join the team in providing excellent customer service, building key professional relationships and meet the needs of our clients. Please note, this role is based out of our Halifax office full-time. What you’ll be doing: Proactively manage key accounts to meet agreed service standards, strengthen long-term client relationships, and drive retention. Work to implement successful account retention and defence strategies to ensure business is retained. Continuously develop your expertise and help grow the team’s capability. What we’re looking for: Previous experience within the insurance industry Excellent customer service, organisational and time management skills Experience of using Acturis is highly desirable What You’ll Get: A salary of up to £30,000 depending on experience A supportive and encouraging team dynamic within a leading insurance group, offering great professional growth opportunities A generous bonus structure and competitive benefit scheme Why PIB Group? PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be. We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you! Inclusion & Accessibility We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to recruitment@pib-insurance.com HP