A leading IT services provider is looking for a Senior Service Quality Manager in Sheffield. The role involves ensuring smooth incident management for complex banking applications, leading production support teams, and enhancing operational processes. Ideal candidates should have 8-12 years of experience in IT production support, be proficient with monitoring tools like Splunk, and have a strong compliance mindset. This is a hybrid position offering competitive pay of up to £460 per day. #J-18808-Ljbffr