Job Title: Billing and Fines Administrator Location: Coventry Hours: The basic contractual hours will be 37.5 hours per week. Reward Package 25 days annual leave bank holidays Pension Scheme - Enhanced company contribution Perkbox Life Assurance Health Shield Cash Plan - Providing assistance and a contribution towards everyday healthcare bills such as Dental, Optical, Physiotherapy, Chiropody and Vaccinations for individual and dependents. Employee Assistance Program Enhanced Maternity Pay after 1 years service Company Sick Pay Training & Development Opportunities Service Awards Company At Fraikin our Vision is simple and clear: We will Enable the mobility of goods and people through our services of fleet management to deliver a better day. This means our focus is: Faster and agile fleet management, Operational excellence, Capture long term profitable customers, United Group for stronger market leadership, Secure our great people and our assets. Job Purpose Summary Maintaining all the necessary systems and records to ensure all invoicing to customers are raised in a timely and accurate basis allowing Fraikin to generate all revenue in line with its contractual agreements. Job Specific Responsibilities and Accountabilities To raise all invoices and credits in a timely manner to ensure efficient revenue recovery from customers, ensuring all appropriate information and approval levels are in place. Maintaining vehicle information to ensure that the business is always looking at live vehicle data. This includes but is not limited to, RPI and any other rate updates, validating and processing new and terminated vehicles and other contractual changes such as extensions or amendments. Raising of disposal invoices and processing of the vehicle documents as requested by the disposal team. Processing of all penalty notices received on a daily basis including follow up actions such as payment of penalty, completing transfer of liability request and providing evidence to prosecuting authorities. Resolving queries from both internal and external stakeholders. Dealing with any reasonably requested ad-hoc tasks. Person Specification The job holder must have GCSE's in Maths and English or equivalent. They must have an ability to build effective relationships. Have an organised approach to work. Have a good attention to detail. The individual must be self-motivated and have a positive attitude. The holder must also be able to proactively organise own workload. Proven experience of meeting established deadlines. Knowledge of Excel.