Company Description
Title: Front of House staff and Vending Assistants, - Days or Nights variable shift patterns available including weekends.
Location: Northampton
Salary: £12.00 - 14.00
Benefits:
* 28 Days holiday including bank holidays
* Plus your birthday off
* 3 volunteering days
* 3 days grandparent leave.
* 24 weeks' enhanced maternity leave
* Secondary carer leave
* Wedding/commitment day leave.
* Free meals on shift.
* Bespoke training and development opportunities
* Apprenticeships opportunities for all experience levels
* Pension and life insurance.
* Discounts available from Perk box app, from high street shops to holidays & cinema.
* Wellbeing hub.
* Access to employee assistance programme.
* Cycle to work scheme.
Calling all culinary connoisseurs that are OBSESSED about food, we need you! If you have an insatiable appetite for the culinary arts and a burning desire to create food that delights customers and clients, then look no further. At BaxterStorey we offer an exceptional culinary playground where your creativity can flourish, your talents can shine and we wholeheartedly believe in nourishing talent and empowering our chefs to continuously evolve, refine their craft and create a development partnership together to ensure professional growth opportunities.
This is a fantastic opportunity for a passionate chef to take a next step in their culinary career and to be a part of a business where who are OBSESSED about food and developing talent.
Job Description
Job Summary
The Front of House Assistant is responsible for delivering high-quality customer service in a contract catering environment. This includes serving food and beverages, maintaining cleanliness, and ensuring a welcoming dining experience for clients and guests.
Key Responsibilities
* Provide excellent customer service at all times
* Serve food and beverages efficiently and professionally
* Operate tills
* Set up and clear dining areas, including tables and service stations
* Maintain high standards of cleanliness and hygiene
* Assist with food preparation and presentation as required
* Replenish stock, condiments, and service items
* Follow all health & safety and food hygiene regulations
* Support the catering team during busy periods and events
* Handle customer queries and complaints in a polite and helpful manner
Skills & Experience
* Previous experience in hospitality, catering, or customer service preferred
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment
* Team player with a positive attitude
* Basic numeracy skills for handling payments
Key Attributes
* Professional appearance and manner
* Reliable and punctual
* Flexible and adaptable
* Customer-focused mindset
Job Title: Vending Operator
Job Summary
The Vending Operator is responsible for servicing, restocking, and maintaining vending machines to ensure they are clean, fully stocked, and operating efficiently. The role involves delivering excellent customer service while managing stock levels and ensuring machines are functioning properly.
Key Responsibilities
* Refill and restock vending machines with food, drinks, and other products
* Collect cash and/or manage cashless payment systems
* Clean and maintain vending machines to a high standard
* Check product dates and rotate stock to ensure freshness
* Monitor stock levels and report shortages
* Perform basic maintenance and troubleshoot minor faults
* Report technical issues or breakdowns to the maintenance team
* Keep accurate records of stock, sales, and collections
* Ensure compliance with health & safety and food hygiene standards
* Deliver excellent customer service when interacting with clients on-site
Skills & Experience
* Previous experience in vending, retail, delivery, or customer service preferred
* Good organisational and time management skills
* Ability to work independently and manage a schedule
* Basic mechanical or problem-solving skills
* Good communication skills
Qualifications
* Essential Qualifications
* Basic secondary education (GCSEs or equivalent), particularly in English and Maths
* Food Hygiene Certificate (Level 1 or Level 2 Food Safety) – often required or completed shortly after starting
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.
The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.
And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.