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Director @ All Purpose Maintenance | Facilities Management
Company Description
All Purpose Maintenance (APM) has over 20 years of experience in the maintenance industry and offers a hands-free solution to manage all property maintenance issues. APM provides transparent communication and the best customer service from start to finish. Our fully trained customer service staff and professional onsite team ensure issues are resolved efficiently. We offer both planned and reactive maintenance services, with a 24-hour reactive service and a commitment to respond within 2 hours for emergencies. Based in the West Midlands, APM serves clients throughout the Midlands and surrounding areas.
Role Description
This is a full-time, on-site role located in Birmingham for a Coordinator. The Coordinator will be responsible for managing maintenance requests from clients and tenants, logging and passing on these requests to the onsite team, and ensuring they are resolved efficiently. The role will involve direct communication with clients and tenants, scheduling maintenance activities, and providing updates on the status of maintenance issues.
Qualifications
* Strong communication and customer service skills
* Experience in scheduling and managing maintenance activities
* Ability to work efficiently in a fast-paced environment
* Excellent organizational and multitasking abilities
* Proficiency with maintenance management software and tools
* Problem-solving skills and attention to detail
* Experience in the maintenance or property management industry is a plus
* Bachelor's degree in a related field is preferred but not required
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
* Industries
Facilities Services
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