If you are passionate about customer service and pride yourself on maintaining the highest standards, we would like to talk to you. You will be a vital part of a friendly, family culture where we trust and respect one another. Yes, we work hard, but it goes hand in hand with having fun. You will enjoy being part of a place where individuals are encouraged and supported to deliver something exceptional.
The shifts will be from 9pm to 7am and typically 3-4 times a week, increasing closer to Christmas.
This role offers the opportunity to complete a Retailer Level 2 Apprenticeship.
As a Sales Assistant you will:
1. Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful.
2. Respond efficiently to till queues to ensure customer satisfaction.
3. Process till transactions securely, quickly, and accurately.
4. Maintain product availability by replenishing stock as directed.
5. Contribute to a fun and friendly store environment as part of the team.
6. Live the company values by taking individual responsibility and working towards team goals.
7. Handle cash and operate tills accurately and responsibly.
8. Implement store changes and promotions promptly and precisely.
You need to be flexible with your working hours, as shifts may be required.
Benefits include:
* 10% Discount Card on most in-store purchases, including PEP&CO
* Family-Friendly Benefits
* Loyal Service Awards
* My Staff Shop – exclusive discount portal
* Opportunities for Apprenticeships & Career Development
* Life Assurance Cover
* Health & Wellbeing support through an employee assistance programme
* Holiday allowance increasing by one day per year, up to 33 days
Since our beginning in 1990, Poundland has grown into a retail powerhouse with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 further expanded our reach, allowing us to serve millions of customers with our value offerings.
At Poundland & Dealz, we not only offer unbeatable prices but also foster an environment where colleagues can thrive and contribute to our mission of providing exceptional value. Our commitment to excellence, inclusion, and sustainability underpins our culture, empowering our team to be their best and make a positive impact in our communities.
Our culture is guided by three core behaviours: Love our customers, Care for our colleagues, and Protect the Pounds & Euros. Living these behaviours daily creates a fun, friendly, and surprising workplace where everyone can be their best selves!
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