Business Development Manager – China Overseas (Mandarin Speaking)
Business Development Manager – China Overseas (Mandarin Speaking)
Contract: Full‑time, Permanent
Location: UK (national travel with China‑focused customer engagement)
Reports to: Head of China Overseas Business
Drive DHL Express Growth Across China–UK Trade Lanes
We’re looking for a commercially sharp, culturally aware Mandarin‑speaking Business Development Manager to lead and grow our China Overseas portfolio across DHL Express UK.
In this highly influential role, you will develop new business opportunities, drive growth, build key relationships with China‑linked customers, and ensure DHL remains the provider of choice for organisations trading with Mainland China.
You will play a pivotal role in accelerating revenue, strengthening customer loyalty, and identifying emerging China market opportunities within air and road express channels.
Driving Strategic Growth Across China‑Linked Portfolios
Leading Sales Strategy & Market Expansion
* Execute DHL’s UK Sales Strategy with a specialised focus on China‑related import and export customers.
* Set strategic objectives that drive profitable growth across both air and road express business.
* Develop innovative approaches to position DHL as the leading partner for China‑UK solutions.
* Produce Sales Force Activity Plans and provide insights into annual Sales Planning and Budget cycles.
Delivering China‑Focused Customer Engagement
* Visit customers regularly to support co‑selling, capability development and strategic discussions.
* Act as a senior escalation point for China‑linked customers to ensure smooth service, retention and issue resolution.
* Strengthen partnerships with Chinese‑owned, China‑trading, and China‑affiliated businesses operating in the UK.
* Provide cultural, linguistic and market‑specific insight to deepen customer relationships and accelerate growth.
Ensuring Operational & Sales Excellence
* Utilise the DHL global sales process to manage customer opportunities consistently and effectively.
* Conduct forecasting, compare against budget, and provide re‑forecast updates during country reviews.
* Analyse sales performance (revenue, margin, activity) to guide structured coaching and development.
* Collaborate closely with Customer Services, Operations, and other Sales Channels to ensure seamless customer support.
What We’re Looking For
A Mandarin‑Fluent Commercial Leader
You must be fully fluent in Mandarin (spoken and written) to serve Chinese‑speaking customers and stakeholders confidently and professionally.
A Sales Professional With International Insight
You understand the dynamics of China‑UK trade, cross‑border ecommerce and global express logistics.
A Trusted Relationship Builder
You form strong partnerships with customers, communicate persuasively and influence decisions effectively.
A Strategic, Data‑Driven Problem Solver
You use insights to drive decisions, identify trends and create targeted actions for continuous improvement.
Skills & Experience That Will Help You Succeed
* Fluent in Mandarin (written and spoken) — essential
* Fluent in Cantonese (desired)
* 2–3 years Business development experienced or demonstrated capability
* 5+ years sales experience (transportation, logistics or service industry preferred)
* Proven track record of delivering strong sales and marketing success
* Strong customer orientation and ability to build long‑term relationships
* High resilience, adaptability and commercial acumen
* Strong planning, organisation and prioritisation skills
Our Promise To You – Benefits
* Competitive salary
* Commission Scheme
* Company Car
* Generous holiday allowance increasing with service
* Excellent company pension scheme
* Life Assurance
* Enhanced maternity pay
* Company sick pay
* Retail, leisure, gym and dental plan discounts
* Discounted health assessments
* Access to wellbeing and mental health support
* Exceptional career development and global progression opportunities
Ready to Shape DHL’s China Overseas Growth?
If you’re a Mandarin‑speaking commercial professional ready to drive strategic growth across one of DHL’s most important international trade lanes — we’d love to hear from you.
Apply now and help strengthen DHL Express UK’s leadership in the China Overseas market.
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