Overview
Pharmacy Technicians are an integral part of our multidisciplinary Primary Care Network team, working closely with Clinical Pharmacists, GPs, Nurses, and Administrative staff to deliver safe, effective, and efficient medicines management for our patients. The role supports medication reviews, medicines reconciliation, and ongoing medicines optimisation, with a focus on improving patient outcomes and reducing waste. This post offers an exciting opportunity to make a real impact in primary care and develop professionally within a collaborative and patient-focused environment.
Responsibilities
Clinical
* Support medication reviews and medicines reconciliation for new patients, care home residents, and those transferring between care settings, linking with community pharmacists as required.
* Assist the Clinical Pharmacists with structured medication reviews, ensuring monitoring tests are organised and results reviewed appropriately.
* Undertake patient-facing and supporting roles to promote safe and effective medicines use through shared decision-making.
* Carry out medicines optimisation tasks, including supporting post-discharge medicines reconciliation and high-risk medication monitoring.
* Promote best practice in prescribing and contribute to safe, cost-effective use of medicines under supervision.
* Contribute to antimicrobial stewardship and safe prescribing initiatives.
Operational and Administrative
* Support the PCN multidisciplinary team in ensuring effective medicines management systems.
* Implement efficient repeat prescribing and electronic repeat dispensing processes.
* Assist in developing safe, effective, and efficient systems for medicine handling, ordering, and storage.
* Respond to routine medicine-related queries from patients and staff, escalating to pharmacists or GPs when necessary.
* Liaise with clinicians, administrative staff, and community pharmacies to ensure smooth communication and coordination.
* Support audits, QOF, and local enhanced service delivery through data collection, analysis, and reporting.
Collaborative Working Relationships
* Build strong working relationships with GPs, Clinical Pharmacists, community pharmacy colleagues, and the wider PCN.
* Participate in multidisciplinary meetings and quality improvement projects.
* Work with the wider health system to promote medicines optimisation across care settings.
Person Specification
Skills and Competencies
Essential
* Strong IT skills including Microsoft Office
* Excellent communication and interpersonal skills
* Attention to detail and high level of accuracy
* Ability to prioritise workload and manage time effectively
* Understanding of data protection, confidentiality, and safeguarding principles
Desirable
* GP clinical systems IT skills
* Awareness of current NHS and PCN priorities in primary care medicines optimisation
Qualifications
Essential
* Registration with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician
* BTEC/NVQ Level 3 in Pharmacy Services or equivalent
Desirable
* Evidence of continued professional development
* Additional qualifications in medicines management or related areas
Experience
Essential
* Experience working as a qualified, registered Pharmacy Technician
Desirable
* Experience of working in primary care or general practice
* Experience of using GP clinical systems and analysing prescribing data
Other
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration: Applicants must have current UK professional registration. For further information please see NHS Careers website.
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