Social network you want to login/join with:
col-narrow-left
Client:
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
Location:
Edinburgh, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Views:
2
Posted:
04.06.2025
Expiry Date:
19.07.2025
col-wide
Job Description:
* Are you an exceptional 3rd line support engineer eager to engage heavily with projects within a dynamic, growing team?
* Are you looking to advance your career with cutting-edge technology in the MSP space?
* Do you want to work with a company that values collaboration, offers flexibility, and invests in your professional development?
You will join a rapidly expanding Managed Service Provider as a final point of technical escalation within their support team. This role involves BAU activities, projects, and unlimited progression opportunities. The company provides a clear career roadmap, boasts excellent leadership, and fosters a family-like culture that values its employees.
Primary Responsibilities:
* Technologies: Experience with Azure, 365, Windows, Intune, Entra ID, Networking, Cybersecurity
* Resolving Incidents: Troubleshoot and resolve technical issues escalated from 2nd line support.
* Project Rollouts: Implementing large-scale deployments such as Office 365 migrations.
* Maintaining Systems: Conduct regular updates, resolve network issues, and apply patches to ensure system stability.
* User Support: Assist staff with hardware, software, or internet problems.
* Team Collaboration: Support the wider 3rd line team and assist with complex technical problems or projects.
* Documentation: Record issues, solutions, and system changes accurately.
We seek an impressive 3rd Line Support Engineer who is passionate about excelling in the MSP space using the latest technologies.
#J-18808-Ljbffr