The Role:
Posturite have developed long-standing relationships with many FTSE client and government bodies as the leading UK provider of ergonomic services. With a turnover in excess of £40m there is a need to engage with these clients regarding unpaid invoices due to client oversight or errors on the invoices raised. As the business has been growing we are looking to expand our team to add resource, joining a team of 5 Credit Control Assistants to chase debt owed and solve any invoice queries.
Key Responsibilities:
1. Call companies to make them aware of the outstanding debt & chase for payment
2. Take phone calls for credit control queries
3. Resolve any hardcopy queries that come in via post
4. Efficiently rectify any possible duplications by liaising with customer services to keep duplications down to a minimum & investigating efficiently
5. Sending copy invoices as requested
6. Amending invoices that may detail the incorrect information
7. Sending out statements at the beginning of each month
8. Maintain monthly meetings with Sales Account Managers to keep good communication to gain an understanding of the account/overdue invoices ensure the correct debt collection letters are sent out.
9. To ensure the payments are input and reconciled daily on to the company accounting system, Microsoft Navision, by obtaining details & ensuring the fi...