Cloud Operations Network Engineer - Permanent - Remote
Salary: GBP50,000 - GBP55,000 pa
Remote with 2 days a month on customer site
On-Call rota (Bi-Weekly)
We are looking for a Cloud Operations Network Engineer to join a growing company, providing operational and technical support to customers both remotely and on-site as required.
This role suits a self-motivated, energetic, customer-focused individual who embraces virtual teamwork and collaboration, but can also work independently and confidently. Effective communication and creative problem-solving skills are essential, along with the ability to multi-task, prioritize efficiently, and thrive in a busy environment.
*SC clearance is required for this role. The successful candidate must pass the SC clearance process to continue in this position.
Main Responsibilities:
* Design and implement changes to Azure Cloud and customer environments
* Provide escalation and technical support to Operations teams for internal systems, Managed Services, and customer projects
* Conduct regular checks of customer networks to ensure they are optimized, secure, and monitored, in compliance with ISO 27001
* Monitor, identify, and log work items related to network health and performance issues
* Support the 24/7/365 escalation team by providing on-call coverage for network issues (every other week)
* Focus on proactive security measures and remediation based on penetration testing results
Requirements:
* Minimum of 5 years in a network-related role
* Good understanding of Fortinet or Cisco technologies
* Experience maintaining a security focus in networking
* Experience deploying and maintaining core network infrastructure such as Firewalls, Switches, Wi-Fi
* Ability to maintain existing hardware, including reconfiguration and firmware upgrades, with minimal impact
Benefits:
* 25 days holiday plus bank holidays
* Private medical insurance
* Access to mental health support
* Homeworking budget
* One paid charity day (matched) per year
* Quarterly company-paid team lunches
* Employee of the Quarter awards (time off/GBP)
Due to high application volume, only suitable candidates will be contacted for interviews.
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