Job Title
CCTV Security Officer (SIA-licensed)
Company Overview
Bold Security Group is a fast-growing, ACS‑approved security company dedicated to the welfare and growth of its officers. We empower our team through training, development, and a strong support network. Join a company where your wellbeing and career matter.
Why Work with Us?
* Permanent, directly-employed roles
* 28 days paid holiday including Bank Holidays, +1 day per year of service
* Competitive hourly pay (please include specific rate/range)
* Company pension via NEST
* Ongoing support: specialist recruitment, sales, and control‑room teams
* Recognition through monthly employee awards
* Access to exclusive employee discounts on retail, travel, and dining
* A Disability Confident Employer promoting inclusivity across all backgrounds
Location
Bristol (BS34) — in‑person role. Reliable commute or relocation required.
Role Highlights
As a CCTV Security Officer, you will:
* Monitor CCTV systems, radios and phone lines, ensuring a prompt and effective response.
* Manage incidents efficiently and escalate to the appropriate teams when necessary.
* Provide excellent customer service, handling enquiries from members of the public and retail staff.
* Liaise confidently with a wide range of people from customers and retailers to senior managers, clients, emergency services and external agencies.
* Maintain accurate records and ensure compliance with security procedures.
* Use quieter periods effectively to stay organised and maintain system checks.
Essential Criteria
* Valid SIA Licence
* Must have CCTV License
* Customer Service
* Excellent Communication Skills
* Able to work under pressure
* Professional appearance
* Confident
Preferred (Nice-to-Have)
* First Aid Certification
* Full SC Clearance or precursor experience
* Driving Licence
* Experience in security (1 year +)
Job Types: Full-time, Permanent, Zero hours contract
Pay: £12.50 per hour
Benefits:
* Cycle to work scheme
* On-site parking
Experience:
* Security: 1 year (preferred)
Language:
* English (preferred)
Licence/Certification:
* SIA (preferred)
* CCTV License (preferred)
Work Location: In person