About the Role
Are you a freelance interpreter looking to maximize your earnings and fill the gaps between your pre-booked sessions?
We are seeking freelance telephone interpreters to join our on-demand Over-the-Phone Interpreting (OPI) pool. Our platform connects interpreters instantly with public sector clients requiring immediate, real-time linguistic support.
Whether you want to dedicate set hours to on-call queues or simply log on and take calls when you are free, we have a flexible model that fits your schedule.
Priority Languages
While we welcome applications from all qualified linguists, we are experiencing an immediate, high-volume demand for:
* CRITICAL HIGH PRIORITY (Urgent Need): Pashto, Romanian, and Arabic
* SECONDARY HIGH PRIORITY: Kurdish (Sorani), Punjabi, Spanish, and Portuguese
* GENERAL POOL (Ad-hoc): Bengali (Bangladesh), Chinese (Cantonese), French, German, Gujarati, Italian, Lithuanian, Russian, Turkish, and Ukrainian.
What You Will Do
* Log in to our secure, web-based interpreter portal during your preferred hours.
* Receive and answer incoming on-demand telephone calls from NHS clinics, emergency services and local councils.
* Provide clear, accurate consecutive interpreting, keeping connection times fast and professional.
What We Look For
* Complete spoken fluency in English and at least one of our priority languages.
* Recognized interpreting credentials (e.g., DPSI, Community Interpreting Level 3 or higher, or equivalent professional experience) are desirable.
* Prior experience in telephone interpreting (OPI) or call-center environments is highly desirable.
* Ability to remain calm, empathetic, and professional during fast-paced or sensitive calls.
* Right to work in the UK.
Technical Requirements (Home Office Setup)
Since this is a fully remote telephone role, you must have:
* A quiet, private workspace free from background noise (no television, family, or pet sounds).
* A reliable computer with a secure, hardwired ethernet connection (minimum 15-20 Mbps upload/download; Wi-Fi is not permitted for quality control).
* A professional USB headset with a noise-canceling microphone.
Benefits
* Total Flexibility: No minimum hours or fixed schedules. Log on when you are available.
* Steady Workflow: Excellent opportunity to supplement your income during quiet periods between your other bookings.