Job title: Internal Sales Manager
Location: Nottingham
Salary: £Competitive
Working pattern: 4 days per week in the office
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.
XMA are seeking an experienced and commercially focused Internal Sales Manager to lead and develop a high-performing internal sales team. This role is suited to a self-sufficient, results-driven leader who thrives in a fast-paced, target-led environment and has a strong focus on performance, KPIs, and continuous improvement.
Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.
Key Responsibilities: Internal Sales Manager
You will manage and mentor Team Leaders and Internal Sales Account Managers, ensuring the team consistently delivers against revenue targets, margin expectations, and activity KPIs.
Set, monitor and drive monthly revenue and margin targets
Own KPI management across activity, conversion, and pipeline
Conduct regular 1-to-1s focused on performance, development, and output
Drive accurate weekly forecasting and opportunity management
Analyse sales data and implement actions to increase conversion and customer value
Build a high-performance culture focused on accountability and results
Work cross-functionally with Marketing and internal stakeholders to maximise lead generation and campaign ROI
Recruit, develop and retain top internal sales talent
About You: Internal Sales Manager
Experience leading a target-driven internal sales team
Confident being measured on numbers and performance
Understands forecasting, conversion rates, and commercial drivers
Self-sufficient, decisive, and comfortable making performance calls
Enjoys mentoring and developing individuals to exceed targets
Thrives in fast-paced, results-oriented environments.
We’re proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role.
We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.
Keywords: Internal Sales Manager, Inside Sales Manager, Sales Manager, Player Manager, Team Leader, Sales Team Leader, Head of Sales, Head of Inside Sales, Head of Internal Sales, Commercial Sales Manager, B2B Sales Manager, Internal Sales