Retail Manager Location: Chigwell Salary: £50,000 – £55,000 OTE Contract: Full-time, Permanent Overview We are recruiting for an experienced and commercially driven Retail Manager to lead a successful automotive retail operation in Chigwell. This is a key leadership role, responsible for driving sales performance, managing the showroom team, and delivering an exceptional customer experience. Key Responsibilities * Lead, motivate, and develop the sales team to achieve and exceed targets * Drive new and used vehicle sales performance and profitability * Oversee day-to-day showroom operations * Ensure exceptional customer experience and high CSI scores * Monitor KPIs including volume, margin, finance, and add-on products * Coach, train, and performance-manage the sales team * Ensure FCA compliance and adherence to company processes * Work closely with senior management to deliver business objectives Skills & Experience Required * Proven experience as a Retail Manager or Sales Manager within automotive retail * Strong leadership and people-management skills * Results-driven with strong commercial awareness * Excellent communication and customer-facing skills * Sound knowledge of FCA regulations and compliance * Full UK driving licence Wh...