Retail Manager
Location: Chigwell
Salary: £50,000 – £55,000 OTE
Contract: Full-time, Permanent
Overview
We are recruiting for an experienced and commercially driven Retail Manager to lead a successful automotive retail operation in Chigwell. This is a key leadership role, responsible for driving sales performance, managing the showroom team, and delivering an exceptional customer experience.
Key Responsibilities
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Lead, motivate, and develop the sales team to achieve and exceed targets
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Drive new and used vehicle sales performance and profitability
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Oversee day-to-day showroom operations
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Ensure exceptional customer experience and high CSI scores
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Monitor KPIs including volume, margin, finance, and add-on products
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Coach, train, and performance-manage the sales team
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Ensure FCA compliance and adherence to company processes
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Work closely with senior management to deliver business objectives
Skills & Experience Required
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Proven experience as a Retail Manager or Sales Manager within automotive retail
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Strong leadership and people-management skills
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Results-driven with strong commercial awareness
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Excellent communication and customer-facing skills
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Sound knowledge of FCA regulations and compliance
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Full UK driving licence
What’s on Offer
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£50,000 – £55,000 OTE
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Competitive basic salary with uncapped commission
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Established site with strong sales opportunity
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Supportive senior management structure
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Career progression opportunities
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Company benefits package