About The Role
Mercedes-Benz of Colindale is looking to recruit a Service Administrator to join their fantastic Aftersales Department.
This role is a critical part of the running of a successful Service Department, supporting both the Service Manager and Service Advisors to ensure customers receive the best service.
As a Mercedes-Benz Service Administrator, you will:
* Administer all preparation work required for vehicle arrivals
* Adhere to strict processes
* Support the service team with telephone enquiries
* Complete invoicing
* Examine paperwork to ensure quality standards are met
* Carry out self-audits before filing
Mercedes-Benz Service Administrators work a variety of flexible patterns, which can include weekends, to provide high levels of customer service.
About You
Previous experience in a similar or demanding role is ideal. Experience with Kerridge/ADP is not essential but advantageous, as you will be using internal systems to log work.
We seek someone committed to excellent customer service, who takes pride in engaging with customers over the telephone. You should thrive in a busy, high-pressure environment, possess strong administration skills, and be able to prioritize workload efficiently.
To succeed, you must be highly organized, detail-oriented, and a great team player. Please note that Service Administrator experience is a minimum requirement for this role.
Why Sytner?
Sytner Group offers an industry-leading benefits package and values continuous improvement and an inclusive environment where everyone can reach their full potential.
* Enhanced Holiday Entitlement – 33 days including bank holidays
* Industry-leading Maternity, Paternity, and Adoption Pay
* Career Development opportunities
* Recognition of Long Service every 5 years
* Discounted Car Schemes
* High Street Discounts
* Discounted Gym memberships
* Cycle to work scheme
* One paid day annually for voluntary/community work
We are committed to diversity and inclusion, welcoming applications from all backgrounds and providing reasonable adjustments during the recruitment process.
Our network represents over 23 prestigious vehicle brands across 140 UK dealerships. We pride ourselves on developing talent and building careers, with recent colleague engagement scores of 89%.
Apply Now
Location
Mercedes-Benz of Colindale
403 Edgware Rd, London, England, NW9 0HX
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