About UsJeannine Manuel School is a vibrant bilingual international school in the heart of London. Part of a global network with campuses in Paris and Lille, our mission is to promote international understanding through education. Technology plays a vital role in supporting our operations, teaching, and learning; and we are committed to maintaining a secure, efficient, and user-focused IT environment.The RoleWe are seeking a reliable and technically skilled IT Manager to take ownership of our IT systems and infrastructure. You will be responsible for the day-to-day running, maintenance, and improvement of the school's digital environment, ensuring systems are secure, effective, and aligned with the school's needs and priorities.Working under the direction of the CFO, you will be expected to implement solutions, respond to user needs, and manage systems with professionalism and clarity. You will supervise one on-site IT technician and collaborate closely with our operational teams, as well as the IT teams of our sister campuses in Paris and Lille.Key Responsibilities
* Manage the school's IT operations: infrastructure, cloud services, security, devices, and digital platforms
* Ensure performance and reliability of our network (Meraki), devices (Apple, managed with Jamf), and platforms (Google Workspace, Eduka, Pronote, Papercut, ContentKeeper)
* Provide responsive, friendly user support for staff and pupils
* Maintain strong data protection and cybersecurity practices
* Identify opportunities for system improvements and propose clear, costed implementation plans for review and approval by leadership
* Maintain documentation, track IT assets, and oversee procurement and licensing
* Liaise with IT teams at our sister schools to support shared systems and strategy
Experience in managing IT systems in a multi-user or multi-site organisation
* Good technical expertise in:
- Google Workspace - Apple environments and Jamf Pro (or equivalent MDM) - Network management (Meraki or similar)
* Confident troubleshooting and support skills, with a service-oriented mindset
* Understanding of data security and system administration best practices
* Ability to communicate clearly with both technical and non-technical audiences
* Strong organisational skills, attention to detail, and ability to follow through
It would be a plus if you also have:
* Experience working in schools or education settings
* Some understanding of French (helpful for liaising with Paris/Lille campuses)
Work in a collaborative environment that values clarity, innovation, and service
* Shape systems that support hundreds of staff and students every day
* Receive a competitive benefits package including:
* Private Medical Insurance (80% covered)
* Income Protection & Life Insurance
* Gym membership (80% covered)
* Travel loan, Tech Scheme, Cycle to Work Scheme
* Bursary support for staff children
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