Our client, a global brand who design and provide goods worldwide, is looking for a candidate who excels in sales advising and customer service to represent the business and join a very successful existing team.
You will be point of contact for customer sales enquiries including providing assistance with product information and selection. You will record these enquiries as leads and co-ordinate effectively within the business to generate and support sales opportunities.
Duties include
1. Identify and process all incoming sales leads, providing effective handling to maximise sales opportunities across the brand.
2. Input all new projects and maintain any necessary updates onto CRM, to support the sales teams with the management of their projects, quotations and sales pipelines.
3. Support all incoming customer sales enquiries with product selection whilst optimising sales opportunities when presented.
4. Follow up responses to Marketing campaigns and events to develop leads and qualify into opportunities.
5. Understand the requirements of product related features and benefits.
6. Ensure all records and documents are kept updated utilising the required systems in line with company quality standards and procedures.
7. Assist external sales teams to maintain customer relationships, updating information where necessary.
8. Provide customer support via all media routes to ensure excel...