Join our team of Field Technicians and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500.
We’re looking for motivated and customer-focused individuals. No prior experience is required; we will train you in all aspects of the job and provide you with a mentor, so you’ll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday – Saturday) with a mixture of 7.5 and 10 hour shifts.
No two days are the same, so you will always be learning and finding new challenges.
1. Be the expert in installations, fixing faults, and delivering great customer service
2. Diagnose errors and technical problems and determine appropriate solutions
3. Document processes and follow company standard procedures and protocols
4. Collaborate with the technical team and share information across the organisation
Who we are
Virgin Media O2 is the UK’s fastest broadband network, the nation’s best-loved mobile brand, and one of the UK's biggest companies. We have diverse, high-performing teams packed with serious talent. Together, we offer the UK more choice and better value, driven by our boundary-pushing, customer-championing values and ambitions. We are Virgin Media O2, and we can't wait to see what you can do.
Virgin Media O2 is an equal opportunities employer. We are committed to removing bias and barriers for our people and candidates, embedding equity and inclusion into everything we do—from policies to relationships. We support and encourage you to be your authentic self throughout your application journey with us.
Must haves
* A UK Manual driving licence
Other qualities we are looking for
* An organised individual with a customer-focus, motivated to help others
* An individual who can build great relationships with customers
* Someone who enjoys problem solving and finding suitable solutions for customers
* Comfortable working at heights and outside in all weather conditions
What's in it for you
We offer a wide range of support, rewards, and tools focused on helping you prioritize what matters most:
* A salary of £29,000, with £2,500+ on target earnings, plus a company van
* Private BUPA medical cover, healthcare plan, virtual GP, and critical illness insurance
* Industry-leading family leave policies
* 25 days’ holiday + bank holidays + your birthday off (option to buy/sell 5 days)
* Pension scheme (up to 10% match) and life assurance
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