Location: St Ives Bay Coastal Resort
Hours of work: Fixed Term - Various per hour
Who we are?
We’re a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts. St. Ives Bay Beach Resort has private access to three miles of sandy beach, spectacular sea views, luxury accommodation and excellent facilities, making it one of the best holiday parks in Cornwall and a great place to work. Want to find out more about our holidays? Check out our website: .
What we need in a nutshell
We need someone to look after our tourer guests on the park, dealing with guest enquiries and ensuring the touring park is safe, clean and well run so that guests enjoy every moment of their break.
What you’ll be doing
You’ll be the main contact for guests who book into our touring park and you’ll be there for them throughout their stay to make the guest experience as smooth and enjoyable as possible. This includes:
1. Being the ‘go to’ contact for guests and helping them with any needs they may have whilst on site
2. Working with other departments to ensure the touring park is well-presented and well-run.
One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.
Skills, experience and qualities you’ll need
Ideally, we’d like a candidate with experience on a busy touring park, who can demonstrate the following:
3. A strong customer service ethos
4. Great organisational and communication skills
5. A friendly approach with the confidence to be assertive when required
6. Able to work individually and as part of a team
7. Able to think on your feet, solve problems work under pressure with a smile
We have a can-do, people-centred ethos at Away Resorts, and we look for certain qualities in our team members. Have a and see if you fit the bill.
What we can offer you
This is a rewarding role and we look after you with a great range of benefits, including:
8. Competitive Pension
9. Bonus Scheme
10. Discounts on Away Resorts Holidays
11. On Park Discounts
12. Awards and Recognition