Branch Manager Domiciliary Care (Lowestoft)
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
An established and well-performing domiciliary care branch in Lowestoft is seeking an experienced Branch Manager to lead and grow the service. The branch has strong local demand, a stable and dedicated team, and solid foundations with clear opportunities for further development.
This is a fantastic opportunity to step into a leadership role where you can shape the direction of the branch and make a measurable difference to both clients and staff.
Reports to: Operations Manager / Regional Operations Director
Key Responsibilities
* Lead and manage branch staff, fostering a positive culture and supporting professional development
* Participate in the on-call rota, providing out-of-hours operational cover and acting as escalation lead for emergencies, safeguarding, and service continuity
* Oversee daily operations including scheduling, client intake, care planning, and service coordination
* Ensure regulatory compliance, quality assurance, and effective risk management
* Build strong relationships within the community, conduct assessments, handle concerns, and promote services
* Manage branch performance, including budget oversight, KPI monitoring, and identifying growth opportunities
About You
* Previous management experience within a domiciliary care setting (essential)
* Strong business acumen with a drive to develop and grow the service
* Comprehensive knowledge of CQC standards
* Effective leadership and communication skills
* Full UK driving licence
* NVQ Level 4/5 in Health and Social Care (or equivalent)
If you are a motivated and commercially aware leader ready to take the next step, we would love to hear from you.
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