Job Role: Director of Operations
Location: West Midlands Based
Pay: Highly Competitive Package
Are you a strategic and values-driven leader ready to scale excellence across therapeutic children’s care?
At Stepping Stones Care, we are looking for a Director of Operations to lead our next phase of growth — embedding quality, consistency and culture across the business.
This is a pivotal, executive role with real reach: overseeing our Regional Managers, driving operational performance, and ensuring that our therapeutic model isn’t just a philosophy - it’s lived out in practice, every day.
We provide trauma-informed, therapeutically-led care rooted in our in-house Model of Care. With our newly launched SSC DNA framework, a clear pathway for growth and development and an organisation full of dedicated practitioners, the foundations are set for our next chapter.
If you're a confident, compassionate operator who leads with both heart and clarity, and you’re ready to build something exceptional, we’d love to hear from you.
What You’ll Be Doing
1. Leading and line managing our Operations Team, Clinical Team and Estates Team
2. Driving quality and continuous improvement in all areas of the organisation
3. Leading our SLT to align people, culture and care with strategic goals
4. Owning accountability for occupancy, staffing, reg...