Overview
An opportunity has arisen for a Clinical Governance Facilitator to join the NHS Highland Clinical Governance Support Team which is responsible for complaints, incident management, patient experience / feedback, clinical audits and evaluations and freedom of information. The post will be based at Assynt House; however, you may be required to work at locations throughout Highland. The post holder will have responsibilities for supporting litigation, Freedom of Information complaints, clinical effectiveness and patient feedback, with responsibility for ensuring learning and improvements are identified and shared. The post holder is responsible for supporting a wide range of quality and patient safety projects.
Responsibilities
• Support litigation and Freedom of Information complaints
• Contribute to clinical effectiveness and patient feedback initiatives
• Ensure learning and improvements are identified and shared
• Support a wide range of quality and patient safety projects
Qualifications & Experience
• Ideally educated to degree level
• At least two years’ experience in working in NHS or a similar organisation
Contact & Eligibility
For more information please contact Mirian Morrison, Clinical Governance Development Manager; email: [contact details to be provided]
This role does not meet the eligibility criteria for a Certificate of Sponsorship (CoS); NHS Highland is unable to provide candidates with CoS.
Equality & Diversity
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society.
Additional Information For Candidates
* Effective from 1 April 2026, the Agenda for Change full-time working week will be reduced from 37 to 36 hours. Part-time hours will be adjusted on a pro-rata basis. There will be an increase in the hourly rate to ensure that pay remains unaffected.
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NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute. We employ over 10,700 people, making us one of the biggest employers in the area. Our staff are important members of our communities, and our values and behaviours guide daily work to foster a positive culture.
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