Product Support Specialist - Multilingual Talent
York, UK/Germany
We're on a mission to enable innovative technologies across various industries. Our team is passionate about optics, imaging, and photonics.
As a Product Support Specialist, you'll be the go-to expert for technical assistance in Europe. You'll help customers select the perfect product for their needs, manage accounts, and even get involved in exciting projects like writing articles or designing demos.
Key Responsibilities:
* Provide technical support and product recommendations
* Handle customer inquiries
* Collaborate with global teams and support marketing initiatives
Requirements:
To succeed in this role, you'll need:
Your Profile:
* Bachelor's degree in Science or Engineering
* Fluent in multiple languages (Italian and English)
* Proficient with Microsoft Office
* Strong communication and problem-solving skills
What We Offer:
You'll enjoy a competitive salary, plus a range of benefits including:
* Company pension scheme
* Private medical & dental insurance
* Extensive training and development opportunities
* Subsidized gym membership
* Cycle to Work scheme / Jobbike program
* Company events
* A dynamic work environment with passionate colleagues
This office-based position can be located in York (UK) or Mainz (Germany), depending on your preference.